During transport, the frame may occasionally become misaligned. Carry suitable tools for this case. A ratchet with a 6mm nut is sufficient in most cases. Instructions on how to align the frame can be found on our website or in the instruction manual of your adaptation device.
If you need the power assist device or handbike immediately after disembarking from the aircraft, you must also discuss this with the airline. In these cases, some airlines are willing to bring the adaptive device to the exit of the aircraft.
Otherwise, you will receive your handbike or power assist device at the bulky baggage counter at your destination airport.
It is important that you report any damage that occurred during transport to the airline immediately and then make a claim. In this case, please contact your airline or travel company for more detailed information.
You will find rechargeable batteries suitable for travel in our product range. We wish you a good journey.